Head - Customer Success Management| Mumbai
CSBMumbai, Maharashtra, India
Posted December 19, 2025
Full Time
About the Company
The CSB is an independent federal agency based in Washington, DC, dedicated to investigating chemical incidents at fixed facilities. Focused on identifying root causes, which often stem from deficiencies in safety management systems, the CSB makes non-regulatory recommendations to improve practices and regulations without issuing fines or citations.
Job Description
Pivotal role in ensuring customer satisfaction through good quality deliveries and working relationships. Responsible for building strong relationships with stakeholders and driving value for our stakeholders while fostering good partnerships.
Requirements
- Stakeholder Relationship Management
- Customer Advocacy
- Stakeholder Feedback and Insights