Onsite Support Engineer (Bucharest, 1/2L Support, English/Romanian)

D-ploy is an IT and Engineering Solutions company seeking an Onsite Support Engineer to provide first and second level IT support in a professional and regulated environment in Bucharest.

Requirements

• Fluent English and Romanian (written and spoken)
• Minimum 2+ years of experience in IT support / onsite support role
• Strong troubleshooting skills in Windows environment and standard IT tools
• Experience with ticketing systems (e.g., ServiceNow)
• Excellent communication and customer-oriented mindset

Benefits

• 401k Matching
• Generous Paid Time Off
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance