Onsite Support Engineer (Bucharest, 1/2L Support, English/Romanian)

We are looking for an Onsite Support Engineer to support end-users in a professional and regulated environment in Bucharest. The role involves providing first and second level IT support, troubleshooting incidents, and delivering prompt and professional user support.

Requirements

• Fluent English and Romanian (written and spoken)
• Minimum 2+ years of experience in IT support / onsite support role
• Strong troubleshooting skills in Windows environment and standard IT tools
• Experience with ticketing systems (e.g., ServiceNow)
• Excellent communication and customer-oriented mindset
• Ability to work independently in an onsite client environment
• Well-organized, reliable, and detail-oriented
• Ability to provide a clean criminal record extract (not older than 3 months)

Benefits

• Friendly and international working environment
• Professional development opportunities
• Referral program (“Fishing for Friends”)
• Company-sponsored events