D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. We are committed to creating a diverse and inclusive environment and are dedicated to providing employees with the tools to do the best work of their lives.
Requirements
- 5+ years of account management experience in a SaaS environment
- Proven ability to manage a large book of business with multiple accounts and a track record of successful achievement of assigned quotas.
- Experience with enterprise-level web-based applications.
- Ability to develop and execute account strategies aligned with customer goals and business outcomes.
- Strong understanding of revenue drivers, renewal processes, and expansion opportunities.
- Skilled in building multi-threaded relationships, including executive-level engagement.
- Exceptional verbal and written communication skills to lead QBRs and influence stakeholders.
- Proficiency in forecasting, risk assessment, and interpreting success metrics.
- Deep commitment to understanding customer needs and delivering measurable value.
- Ability to manage multiple priorities, deadlines, and stakeholders effectively.
- Skilled at identifying challenges and creating actionable solutions to achieve customer success.
Benefits
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education
- 2 Paid Days off for SkillsWave-related activities
- Employee wellbeing
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
