IT Support Specialist
Darwill, Inc.Illinois, United States
Posted February 6, 2026
Full Time
About the Company
Darwill is a nationally acclaimed marketing communications firm that provides nationwide solutions including; digital marketing, direct mail, employee communications, and marketing collateral.
Job Description
Darwill is a nationally acclaimed marketing communications firm seeking an IT Support Specialist to provide end-user problem resolution, asset setup, and network troubleshooting. The ideal candidate has a strong desire to learn and keep abreast of new and emerging technologies.
Requirements
- Provides one-on-one end-user problem resolution for approved software.
- Delivers, asset tags, sets up, and assists in the configuration of end-user PC desktop hardware, software and peripherals.
- Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and local-area network access problems, with assistance of Network Engineers as required.
- Assists in creating documentation materials for end-user frequently asked questions (FAQs).
- Configure approved end-user mobile devices for connectivity to system and troubleshoot basic communication issues.