Quality Assurance Technician I

The Quality Assurance Technician I is responsible for fact-checking tickets in a queue and testing customer-owned devices to ensure functionality prior to deployment.

Requirements

• Responsible for time management while in a production environment
• Communicate and articulate issues when discovered in a concise manner to the team and manager
• Responsible for manual testing of customer-owned inventory
• Creation, management, and triage of defects within devices
• Ensure troubleshooting issues experienced during testing is being done properly
• Provide daily and weekly status reporting through approved software
• Follow written and verbal instructions from leads
• Responsible for the monitoring of the ticketing systems for test case management, creation, and execution
• Follow established processes and procedures for reporting and testing
• Archive all test documentation as directed

Benefits

• Medical, dental, and vision insurance
• 401(k) plan and company contribution
• Short-term and long-term disability coverage
• Basic life insurance
• Wellbeing benefits
• 6 scheduled paid holidays
• Up to 112 hours of PTO based on years of service
• Up to 8 hours of paid volunteer time
• Additional paid sick leave