Process Trainer with English

Destination Workplace is looking for an experienced Process Training Specialist to support operational excellence within an international environment, delivering structured process training and driving performance through effective learning initiatives.

Requirements

• Previous experience in a training role within BPO / SSC / Customer operations environment
• Strong understanding of operational processes and performance metrics
• Experience working closely with Operations and Quality teams
• Strong communication and facilitation skills
• Good analytical mindset and structured approach
• Excellent command of English (C1/C2)

Benefits

• Fully paid onboarding and continuous training
• Standard business working hours
• 26 days of paid annual leave
• Food vouchers
• Additional health insurance – luxury package
• Access to 50+ flexible benefits and services
• Employee referral bonuses
• Ongoing coaching, learning, and professional development