Customer Support Specialist (+French Speaking)

Customer Support Specialist role with exceptional written and verbal communication skills in English and advanced to fluent level in French, with a focus on providing excellent customer service and resolving technical and software issues.

Requirements

• Experience of phone-based Software Application/Technical Support or call centre experience supporting end users
• Exceptional written and verbal communication skills in English and advanced to fluent level in French
• Working knowledge of Windows OS
• Proven problem-solving skills and technical aptitude
• Superb communication and customer handling skills
• Ability to think on your feet in a highly demanding and fast-moving environment

Benefits

• Flexible work environment
• Global days of service
• Comprehensive health benefits
• Meeting free days
• Generous time off policy
• Wellness programs