Salesforce Service/ Cloud Administrator
Diverse LynxCarmel, Indiana, United States
Posted June 13, 2016
Full Time
About the Company
Diverse Lynx is a certified company assisting clients with diversity staffing and contingent workforce solutions.
Job Description
The Salesforce Service Cloud Administrator is responsible for the configuration, operational support, administration, and performance tracking for instance of Service Cloud. The ideal candidate will have a deep understanding of Salesforce.com technical requirements, system configuration, user requirements, and all related policies and procedures.
Requirements
- Certified Salesforce Administrator (ADM201) certification
- Minimum 1 year experience in Salesforce Service Cloud Administration and/or implementation
- Bachelor's degree in business/technology systems or relevant work experience
- Deep understanding of Salesforce.com technical requirements, system configuration, user requirements, and all related policies and procedures
- Experience with customer reporting, modifying pages, views, and dashboards
- Experience with Force.com/VisualForce development platform
- Experience working with workflows and triggers to automate tasks
- Ability to work/meet deadlines
- Excellent verbal and written skills
- Creative thinker/problem solver
