Lead Auditor - ICT

The ICT Auditor is responsible for achieving growth in sales through new business development, leading the delivery of projects, and ensuring service excellence to clients.

Requirements

• Perform 3rd-party onsite ISO audits, ISO 27001 / training in line with DNV guidelines, policies and procedures.
• Sales activities in ICT sector as a subject matter expert.
• Interact directly with customers at all levels of management in developing timely, complete and accurate reports of their current level of compliance or implementation of their management system.
• Document and report audit activities and results and resolve the Technical Review (TR) issues if any so that the lead time to customer is optimized.
• Provide timely and accurate reviews of customer corrective action and closure.
• Maintains appropriate audit credentials and pursues advancement of those credentials and other related credentials as needed.
• Generate leads & opportunities across services, pass on to sales and support Sales Team, if required.
• Support Operations Planning & Scheduling by timely communication on dates for delivery of various services.
• Support efficiency projects such as Travel, Audits / Trainings and non-refundable activities.
• Prioritize Key Customers and be the Customer Manager for assigned projects and represent DNV professionally for delivery.
• Ensure Customer rapport and resolve any customer complaints.

Benefits

• Bonus opportunity
• Insurances
• Parental and long service leave
• Hybrid work
• Professional membership
• Social activities