Program Manager, AI & Innovation

Role Overview

We are at a pivotal moment—transitioning to an AI-first enterprise. As a Program Manager, AI & Innovation, you’ll shape how AI gets operationalized at scale, working at the intersection of product, engineering, data, and go-to-market teams.

What You Will Do

You’ll orchestrate the end-to-end AI experimentation lifecycle, drive initiatives from initial prototyping and POC through pilot phases to production-grade monitoring and enterprise scale, and build and iterate on prompts, workflows, and agents using no code agents, LLMs.

Why It Might Be a Fit

This is a role for builders and operators—people who understand that shipping AI is fundamentally different from shipping traditional software. You’ll have outsized impact solving problems like model drift, evaluation uncertainty, data governance, and compute trade-offs.

Requirements

• 8+ years of experience of project management best practices and Agile methodology
• Hands-on understanding of the LLM lifecycle, including: Prompt engineering and prompt optimization, Fine-tuning approaches and trade-offs, Evaluation methodologies (automated + human feedback loops)
• Familiarity with AI system design and infrastructure, including model APIs, vector databases, embeddings, and orchestration frameworks
• Experience managing challenges unique to AI systems
• Working knowledge of Responsible AI, data governance, and privacy considerations in production environments
• Experience working with enterprise systems (e.g., Salesforce, CPQ, billing platforms) and digital transformation initiatives
• Demonstrated ability to move from AI pilots and experimentation to production-grade deployment
• Bachelor’s Degree in Computer Science or related field or equivalent experience

Benefits

• Paid Time Off
• Paid Parental Leave
• Full Health Benefits Plans
• Retirement Plans
• Learning and Development
• Compassionate Care Leave