Senior IT Infrastructure & Operations Analyst

We are looking for a Senior IT Infrastructure & Operations Analyst to join our growing technology team. This role supports large-scale enterprise infrastructure environments in regulated industries and focuses on stability, reliability, and modernization across on-premises and cloud platforms.

Requirements

• Support and operate enterprise IT infrastructure environments, ensuring performance, availability, and capacity
• Own day-to-day infrastructure operations across servers, virtualization, networking, and cloud platforms
• Partner with engineering, security, and business stakeholders to define infrastructure requirements
• Support infrastructure modernization initiatives, including data center optimization and cloud migration efforts
• Act as a senior escalation point during infrastructure incidents and participate in root-cause analysis
• Provide hands-on L2/L3 support during critical initiatives and high-impact incidents
• Design, document, and support backup, recovery, and disaster recovery solutions
• Plan and execute patching, upgrades, and lifecycle management activities
• Maintain infrastructure documentation, standards, and operational runbooks
• Manage hardware and software inventory, licensing, and vendor support agreements
• Participate in an on-call rotation and support after-hours activities when required
• Provide technical guidance and mentorship to junior team members