Membership Director

The Membership Director will support the growth, engagement, and retention of the member community by providing a personalized, high-touch experience. This role is ideal for someone who thrives in a relationship-driven, entrepreneurial environment and is passionate about community building, customer care, and event-based networking.

Requirements

• Previous experience in customer service, sales, membership coordination, community management, or hospitality is preferred.
• Strong communication skills—both verbal and written.
• Comfortable building relationships and providing exceptional, proactive service.
• Highly organized, self-motivated, and detail-oriented.

Benefits

• Compensation includes a base monthly retainer plus commission based on new and retained membership sales.
• Incentives tied to membership growth and engagement milestones.
• Flexible PTO
• Medical, dental and vision insurance
• FSA
• Commuter benefits
• Free membership to One Medical
• Teladoc
• Talkspace
• Kindbody
• 401(k)
• In-office lunch 2 days a week
• Employee Dining Credits