Senior Manager, Retention Marketing, rhode

e.l.f. Beauty, Inc. is looking for a Senior Manager, Retention Marketing to lead our CRM and lifecycle marketing programs, developing a comprehensive roadmap to increase repeat purchase, deepen brand love, and build long-term customer value.

Requirements

• Own and scale our retention strategy across email, SMS, and emerging CRM channels
• Build and optimize customer lifecycle journeys and automations
• Manage campaign execution end-to-end
• Launch and lead loyalty and subscription programs
• Create reporting frameworks for measuring retention performance
• Support ecommerce team with onsite retention strategy
• Maintain data integrity and ensure compliance across Shopify, Klaviyo, Postscript, and additional tools

Benefits

• Competitive pay and benefits
• Bonus eligibility (200% of target over the last six fiscal years)
• Equity
• Flexible time off
• Year-round half-day Fridays
• Hybrid 3 day in office, 2 day at home work environment
• Medical, dental, and vision insurance
• Retirement savings plan
• Gender neutral parental leave
• Unlimited paid time off