Digital Product Owner - IAM

We have an exciting new opportunity for a Digital Product Owner specialising in Identity and Access Management to join our e-Commerce Team. This role is central to enhancing our user experience and ensuring secure, personalised interactions across our platforms.

Requirements

• Strong Product mindset, build products based on customer needs, not opinions
• Experience owning digital identity products and improving self-serve account journeys in B2C
• Deep understanding of UX, Accessibility and how to build with inclusion in mind
• Expert knowledge of Identity and Access Management (IAM) systems, including encryption, threat detection, and account lifecycle management.
• Strong understanding of authentication protocols such as OAuth, OpenID Connect, and SAML.
• Ability to balance seamless customer experience with robust cybersecurity, ensuring user trust and platform resilience.
• Strong communicator, comfortable with ambiguity and confident using data to validate decisions
• Understanding of data privacy laws (e.g. GDPR, CCPA) and their implications on identity and personalisation.
• Familiar with SSO, multi-factor authentication (MFA), and secure session management.
• 3+ years of proven Product management experience in a B2C e-Commerce environment
• Avid Agile practitioner
• Can do attitude, positive, delivery & results orientated team player
• Familiar with WCAG 2.2 principles and guidelines
• Ability to work in a fast paced, ambitious team under pressure
• Airline/Travel industry experience desired although not necessary
• Familiar with tools such as Jira, Confluence, Miro, ContentSquare and Userlytics

Benefits

• Competitive base salary
• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• 7% pension
• Life Assurance
• Flexible benefits package
• Excellent staff travel benefits