Senior Process Manager

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. We are looking for a Senior Process Manager to join our team.

Requirements

• Banking domain experience (mandatory)
• Strong exposure to risk & controls: control design, governance, audit readiness, issues and remediation tracking
• Advanced Excel and comfort with BI dashboards
• Strong stakeholder management
• Comfortable working with large datasets and high reporting rigor
• Strong written and verbal communication
• Experience in marketing/digital risk, operational risk, or risk controls supporting product/tech teams
• Familiarity with risk taxonomies, RCSA concepts, issues lifecycle tools, and governance best practices
• SQL/Python for data extraction or reporting automation