Elica Health Centers is seeking a dynamic individual to join their growing Health Information Technology team as a Health Information Technology (HIT) Trainer. The successful candidate will provide training and support for staff and providers on HIT and related systems, translating clinical requirements into formal specifications and developing training materials. They will also provide on-boarding EPIC and HIT systems training and subsequent training on system enhancement/upgrades and related work flows.
Requirements
- Provides classroom, one-on-one and roaming support for end users, including support staff and clinicians.
- Provides hands-on initial and on-going training on the EHR system (EPIC) and related applications to both licensed and non-licensed staff.
- Support any new or upgrade implementation module(s).
- Implementation tasks will include testing in support environments, redesigning clinical workflows, facilitating end-user application training, and supporting go-live activities.
- Provides input into curriculum design/scripts for HIT training, including input for the development of training manuals.
- Collaborate in the development of necessary policies and procedures and will bring forward related issues that require resolution.
- Document and monitor new and existing workflows and their associated procedures.
- Provides feedback on HIT users’ competencies.
- Assist with tracking of end user attendance, course completion and testing.
- Conducts HIT operational audit as determined by management.
- Triages customer issues providing business/clinical HIT/IT support in specific areas such as patient encounters, patient scheduling, clinical workflows and business operations of EPIC.
- Responsible for the maintaining and monitoring of assigned error pools/queues including but not limited to Rx Errors, Open Charts, Orders, etc.
- Manage multiple projects/tasks simultaneously
Benefits
- Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting—start building your future from day one!
- Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family.
- Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind.
- Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs.
- Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage.
- Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance.
- Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources.
- Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.
