We are seeking a Senior Product Manager to drive continuous improvement of the customer experience and deliver increased business effectiveness for our strategic and fast-growing Open Access business model. The ideal candidate brings strong digital commerce experience and a passion for the customer journey.
Requirements
- Excellent communication skills
- Delivered complex products and/or services in a B2B and B2C ecommerce environment
- Highly developed customer empathy, balanced with business and commercial focus
- Deep experience of the end-to-end product management lifecycle
- Self-starter: ability to work independently, adapting your approach as required
- Ownership of development and career
Benefits
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work