Performs account follow up from third-party payers, including commercial insurance carriers, HMOs, PPOs, and others, for collections, appeals, billing, adjustments, and managing denials. Works on complex projects as assigned by management.
Requirements
- High School diploma or equivalent
- Bilingual Spanish preferred
- Three years' billing experience preferred
- Experience in acute hospital setting with managed care contract and appeals/underpayment collection activities
- Excellent customer service skills
- Knowledge of collection techniques and collection laws (AB1455, Knox-Keene Act, Health & Safety Codes, etc.)
- Knowledge of medical terminology and CTP/HCPS codes
- Knowledge of networks, IPA's, HMO's, PPO's and PCP's and contract affiliations
- Strong analytical skills, proficient with spreadsheets