Event Technical Lead, Audio Visual- Arizona Grand Resort
Encore GlobalPhoenix, Arizona, United States
Posted January 29, 2026
16.60 - 20.33 USD
Full Time
About the Company
Encore Global is a full‑service event production company with over 80 years of industry experience, delivering more than 350,000 events annually across North America, Europe, the Middle East, Australia, and Asia Pacific. The company specializes in event technology, rigging infrastructure, production, and creative services, blending technical expertise with a commitment to exceptional client service. Encore’s global footprint and integrated solutions enable seamless execution of large‑scale conferences, concerts, and corporate events. Recognized as a Fortune 100 Best Companies to Work For® in 2025 and a Certified Great Place to Work™ for three consecutive years, Encore’s culture of collaboration and innovation distinguishes it in the event industry.
Job Description
The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.
Requirements
- Accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Complies with all Company security and safety measures.
- Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Understands and fosters the hotel/client relationship.
- Increases revenue by utilizing floor up-selling techniques.