Client Success Manager, Central

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. The Client Success Manager will own the client relationship end-to-end, including supporting the launch of programs, building and maintaining strong client relationships, and serving as a trusted partner to clients and internal teams.

Requirements

• Experience working in or with renewable energy, utilities, grid services or adjacent industries (cleantech / greentech) preferred
• Excellent communication skills and the ability to describe complex and technical topics in an engaging and succinct manner
• Demonstrated success working directly with clients
• Project management experience with the ability to multitask, hit deadlines, and think through risk and dependencies
• An analytical, yet creative and curious mind, with a confident approach to numbers and spreadsheets
• The ability to build trust and outstanding client and partner relationships
• Good judgment in a business context
• Experience working with a team in a cross-functional environment
• Experience managing multiple high-priority projects and the ability to make multi-tasking look effortless
• A BS or BA degree
• At least 3-5 years of professional experience in technology services or customer success with a strong preference for experience within a SaaS or enterprise software-related field

Benefits

• 100% paid medical
• 401(k) with employer match
• Casual environment
• Flexibility to set own schedule
• Fully stocked fridge and pantry
• Free Citi Bike membership
• Secure bike rack
• Gym subsidy
• Paid parental leave
• Education assistance program