Front Desk Agent at Dream Inn, Santa Cruz
EnsembleCalifornia, United States
Posted January 30, 2025
44460 - 44460 USD year
Full Time
About the Company
Ensemble is a travel consortium with decades of industry experience, connecting thousands of travel advisors across the U.S. and Canada to deliver exceptional travel solutions. The company specializes in crafting personalized itineraries, leveraging its extensive network of experts to provide unique, customized experiences for clients. Ensemble’s distinctive value lies in its collaborative model, offering advisors exclusive resources, training, and support that elevate service quality and client satisfaction. The organization fosters a culture of partnership, innovation, and a shared passion for turning travel dreams into reality.
Job Description
Dream Inn Santa Cruz is seeking a Front Desk Agent to provide exceptional customer service and handle hospitality transactions. The ideal candidate will have experience working in customer service, preferably in a Hotel setting.
Requirements
- Experience working in customer service, preferably in a Hotel setting
- Ability to create a positive impression and provide exceptional customer service
- Adherence to Hotel Service Standards and Steps of Service
- Ability to maintain guest folios and control rooms
- Knowledge of hotel amenities and services
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan
- Life insurance
- Employee assistance program
- Employee discount
- Paid time off
- Retirement plan