Golf Operations - Assistant Manager

The Assistant Manager - Guest Services Team is responsible for daily management of Outside Service staff, employee training, and enhancing customer satisfaction while incorporating the Erin Hills Mission Statement goals.

Requirements

• Expected to work full time 5/6-Days per week (40 – 50 hours) with a guaranteed minimum of one, 2-3 day off period per month
• Ability to frequently walk, sit, stand for up to 8 hours a day
• Ability to lift 50 lbs.
• Maintain a clean appearance while on property, including uniform
• Ability to assist with training sessions for new hires & returning staff
• Preparation, upkeep & cleanliness of areas of responsibility
• Preparation & direction to create documents for daily operations (Luggage Tags, Lodging Sheets, etc.)
• Guest Quality Assurance
• Staff Evaluations
• Continuous aid & growth of all employees