IT Helpdesk
Esha Parama TechnologyEast Jakarta, Indonesia
Posted January 5, 2026
Full Time
About the Company
Esha Parama Technology is a dual-headquartered IT consulting and recruitment firm operating in Indonesia and India, specializing in both IT and non-IT talent placement for high‑profile clients across finance, insurance, automotive, aerospace, manufacturing, healthcare, engineering, energy, utilities, and oil & gas. Leveraging a global network of highly skilled professionals, the company delivers end‑to‑end solutions—including RPO, contract and permanent placement, IT consulting, and training—while maintaining a 97% project completion rate. Its core value proposition centers on trust, honesty, and transparency, enabling flexible, client‑centric strategies that adapt to evolving business needs. This commitment to quality and long‑term partnership sets Esha Parama Technology apart in the competitive talent services market.
Job Description
IT Helpdesk position in Jakarta, Indonesia, providing technical support, hardware management, IT helpdesk management, and other key areas including ITSM ticketing management, end user support, service improvement, month end and year end closing, user access management, and incident management.
Requirements
- Application Support
- Hardware Management
- IT Helpdesk Management
- Basic Insurance Knowledge
- Basic IT Security
- Network Management
- IT Asset Management