4080938-Manager

Provides technical and administrative leadership to assigned process, performing administrative and operational duties for functional area, and supporting compliance with Operations Best Practices and internal controls.

Requirements

• Technical and administrative leadership experience
• Administrative and operational duties experience
• Compliance with Operations Best Practices and internal controls
• Process performance, attrition, quality and productivity improvement, and customer satisfaction experience
• Team management and quality and productivity targets experience
• Client management and proactive communication experience
• Coaching and feedback experience
• Compliance with internal policies and procedures, external regulations, and information security standards
• Data collection and provision for audits experience