Medical Receptionist | Training Provided - Olathe, KS

We are hiring a Patient Communications Associate in Olathe, KS, for a modern, busy optometric practice. Candidates will have the opportunity to make a significant impact on patients' lives in a supportive and innovative healthcare environment. Training will be provided for the best candidates.

Requirements

• Answer incoming phone calls with a friendly and professional demeanor, addressing patient inquiries and directing calls as needed.
• Schedule and manage patient appointments efficiently, ensuring optimal use of the optometric team's time.
• Verify insurance information and benefits, assisting patients in understanding their coverage options.
• Respond to patient questions about services, products, and procedures, respectfully providing accurate information.
• Maintain accurate and detailed patient records and documentation.
• Collaborate with team members to ensure a seamless patient experience and timely follow-ups.
• Assist in managing office operations, including maintaining a clean and organized work environment.
• Participate in training sessions to enhance knowledge about eyewear products, fitting techniques, and optical procedures.

Benefits

• $18 to $25 per hour
• Health insurance
• 401(k) matching
• Paid time off