Customer Success Manager – Nordics & UK

The Customer Success Manager will be responsible for managing accounts and championing SMB childcare providers across the Nordics and the UK. The role involves owning the entire journey for customers from the first demo to long-term strategic growth.

Requirements

• High Conversion: Turning Danish inbound interest into successful, long-term partners.
• Sticky Partnerships: Maintaining industry-leading retention rates and reducing churn.
• Growth: Consistently hitting upsell and expansion targets.
• Speed to Value: Reducing the time it takes for a customer to become fully active and 'live' on the platform.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance