BDC Representative - Sales
Feldman AutomotiveHighland Township, Michigan, United States
Posted November 13, 2025
Full Time
About the Company
Feldman Automotive is a multi‑brand automotive dealership group operating 20 locations across Michigan and Ohio, offering new, used, and certified pre‑owned vehicle sales, comprehensive service and maintenance, and RV rental services through its Mark Wahlberg Airstream RV partnership.
Job Description
As a BDC Representative for Feldman Automotive, you will play a crucial role in ensuring our customers have a positive experience from the moment they inquire about our products and services. Your excellent communication skills and ability to multitask will allow you to excel in this position and contribute to the success of our dealership.
Requirements
- Handle incoming phone calls, emails, and chat inquiries from potential and existing customers with professionalism and efficiency
- Schedule appointments for customers with our sales team and ensure the necessary information is documented accurately
- Follow up with customers to ensure their needs are met and ensure customer satisfaction
- Update customer information in our database and maintain accurate records of customer interactions
- Collaborate with other departments to ensure seamless customer service experience
Benefits
- Medical, Dental, Vision Insurance
- Life Insurance and AD&D
- 401k
- Critical Illness Insurance
- Accident Insurance
- Short and Long Term Disability
