Customer Service Representative - English + Mandarin, French, Italian and/or Japanese (m/w/d)

Customer Service Representative role at Fidelity Investments, requiring proficiency in English and one or more of Mandarin, French, Italian, and Japanese. The role involves providing multilingual telephone support to international participants with plan administration requests and queries.

Requirements

• Multilingual skills with proficiency in at least one of the following languages: Mandarin, French, Italian and/or Japanese as well as being fluent in English
• Proven customer service, client support and problem resolution skills
• Financial qualifications or background preferred

Benefits

• Competitive salary plus performance-based bonus
• Dynamic Working - a hybrid work model offering
• Fidelity Employee Pension Plan
• Capital Accumulation Benefits (VWL)