Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms
Open Positions
Customer Service Representative - English + Mandarin, French, Italian and/or Japanese (m/w/d)
Fluency in English and one or more of Mandarin, French, Italian, and Japanese, with strong customer service and problem resolution skills
Director, ITSM Major Incident Manager, Engineering
10+ years of experience in ITSM and incident management or a similar operational role with a technical aptitude. Bachelor's degree in Computer Science, Information Systems, or related field. Proven track record of leveraging ITSM strategies and processes
NY Future Opportunities
FINRA Series 7 & 63 licensed, Series 65 or 66 licensed, degree and/or certifications
Personal Investing Licensed Professional (MW)
Series 07 certification, 4-6 years of experience in financial planning
Financial Customer Associate - Durham
1 year of customer service experience, high school diploma or GED, minimum
Financial Customer Associate - Jacksonville
1 year customer service experience, High School diploma or GED required
Fidelity Talent Program
No specific requirements mentioned
Personal Investing Licensed Professional (SW)
Financial Representative, Relationship Manager, Investment Consultant
National Licensed Financial Consultant (PL)
FINRA Series 7 & 63 certification, experience with High Net Worth clients, and a CFP preferred
Women Impact Tech Event - Technology
Not specified
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