Financial Customer Associate - Jacksonville

Financial Customer Associate role in Jacksonville, FL. Assist customers with financial services, develop skills and experiences. No finance background required. Hybrid schedule, 8 hour shifts, Monday to Friday. Minimum 1 year customer service experience and High School diploma or GED required.

Requirements

• Ability to establish rapport and relationships through effective communication
• Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.
• Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)
• Proficiency in navigating and troubleshooting basic technology issues or systems.
• Handle a variety of situations and conversations driving towards a resolution suitable for all
• Self-motivated teammate with strong social skills who brings energy and passion to the team