Manage site activities, perform on-site installation, maintenance, and repair of power generation equipment. Respond to emergency requests and provide technical instruction to customers. Drive customer satisfaction and maintain a strong safety mindset.
Requirements
- Manage, perform, coordinate the management of site activities
- Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation
- Respond to requests for emergency repairs and services to troublesome equipment
- Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites
- Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
- Signs off on all changes implemented.
- Drive customer satisfaction through commitment to quality.
- Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
- Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
- Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product knowledge.
- Prepare timely and accurate technical reports for customer records and a reference for future outages
- Ensure all parts needed for the job are shipped to the site
- Perform walk-downs during installation to ensure that the customer’s contractors are working properly.
- Perform aftermarket upgrades that need to be performed at the site level.
- Ability and willingness to work holidays, weekends and overtime as required by field assignments