Retail Sales Associate - 2751

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution.

Requirements

• Greet and interact with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Perform non-management open/close procedures.
• Keep the sales floor clean, stocked, and maintains the display of merchandise.
• Perform sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handle all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answer incoming calls per company standards
• Effectively communicate to customers the legal aspects of the pawn and buy transactions.
• Communicate effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partner with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options
• Earned Wage Access
• Unlimited commission above hourly base rate
• Vacation: one week paid vacation after six months, additional week after one year, and two weeks after five years
• Sick/Personal: 8 hours after six months, 16 hours each anniversary thereafter
• Employee discounts
• Tuition Reimbursement with FirstCash Education (up to $2,000 per year)
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
• Auto-enrollment in the FirstCash 401k program after six months
• Access to the FirstCash Pet Insurance program