Firsthand is an AI-powered platform that transforms consumer engagement through its Brand Agent technology. These agents dynamically adapt to consumers' interests and provide real-time access to a company's expertise. Firsthand ensures data ownership with Lakebed, its AI-first knowledge management system. Led by experienced executives and backed by prominent venture capital firms, the company is headquartered in NYC and is pioneering AI-driven consumer engagement.
Open Positions
Solutions Consultant
5+ years of experience in ad tech, martech, or SaaS startup, experience with AI, ability to work with internal teams and external clients
Director of Engagement Management
5+ years of experience leading complex, end-to-end enterprise engagements, owning outcomes from strategy through execution
Publisher Partnerships Lead
6+ years of sales experience, proven track record of introducing new products, and demonstrated success in sales and/or account management roles
Director, Solutions Consulting
12+ years of experience in ad tech, martech, or solutions consulting, 4-6 years in a senior leadership role, and systems thinking skills
Senior Software Engineer
1 year of work experience in the offered position or a related role, Master’s degree in Computer Science, Information Systems, or Communication and Information Systems
Field Marketing Manager, Commercial GTM
6-10 years of field marketing experience, strong sales enablement skills, and a strong understanding of the AI landscape
Head of Legal
8+ years of in-house experience, JD from an accredited law school and admission to the bar in the relevant jurisdiction (preferably NY), knowledge of key US advertising regulations
Director, Channel Operations
7+ years of experience in publisher sales strategy, ad tech revenue operations, or media sales enablement, business-oriented and commercially savvy, and experience with vertical-specific sales strategies
Staff Product Manager, AI/ML
7+ years of experience in product management, preferably with 3+ years of experience building ML and AI solutions at enterprise scale
Senior Applied Research Scientist
4+ years of experience in applied ML/AI research or applied science roles, 6+ months of hands-on agent-building experience, strong proficiency with frontier model APIs