Firsthand is an AI-powered platform that transforms consumer engagement through its Brand Agent technology. These agents dynamically adapt to consumers' interests and provide real-time access to a company's expertise. Firsthand ensures data ownership with Lakebed, its AI-first knowledge management system. Led by experienced executives and backed by prominent venture capital firms, the company is headquartered in NYC and is pioneering AI-driven consumer engagement.
Open Positions
Staff Product Manager, AI/ML
7+ years of experience in product management, preferably with 3+ years of experience building ML and AI solutions at enterprise scale
Senior Applied Research Scientist
4+ years of experience in applied ML/AI research or applied science roles, 6+ months of hands-on agent-building experience, strong proficiency with frontier model APIs
Account Executive, Agency Partnerships (AI Brand Agents)
5-8 years of sales experience, proven ability to grow existing accounts and generate net-new business, experience selling into agencies and emerging products