Account Representative

Role Overview

Join our team as an Account Representative and work directly with customers to resolve account balances and identify payment solutions. This role requires strong communication and problem-solving skills, with a focus on building relationships and meeting performance goals.

What You Will Do

Communicate with customers, handle inbound and outbound calls, negotiate payment arrangements, and maintain accurate account documentation.

Why It Might Be a Fit

We're looking for self-motivated, dependable, and goal-oriented individuals with strong communication and active listening skills, and a professional attitude with a strong work ethic.

Requirements

• High School Diploma or GED
• Minimum of 6 months of experience in customer service, sales, collections, or a related field
• Strong communication and active listening skills
• Basic computer proficiency and ability to navigate multiple systems
• Professional attitude with a strong work ethic
• Ability to maintain confidentiality and handle sensitive information

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with Company Match
• Paid Training
• Monthly Performance Incentives
• Employee Recognition Programs
• Paid Time Off (PTO)
• Sick Leave