Patient Financial Advocate
Firstsource SolutionsGrand Rapids, Michigan, United States
Posted January 9, 2026
Full Time
About the Company
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company established in 2001, offers specialized Business Process Services (BPS) with hyper-focused domain-centered teams and cutting-edge technology. The company provides transformational solutions in healthcare, banking, communications, media, and other industries, driven by a commitment to solving clients' biggest challenges. With over 32,898 employees and a presence in multiple global markets, Firstsource Solutions is a trusted growth partner for over 200 leading brands, including Fortune 500 and FTSE 100 companies.
Job Description
Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs and providing information and reports to client contact(s).
Requirements
- High School Diploma or equivalent required
- 1 – 3 years’ experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred
- Previous customer service experience preferred
- Must have basic computer skills
Benefits
- Medical
- Vision
- Dental
- 401K
- Paid Time Off