Operations Surveillance Technician

Role Overview

The Operations Surveillance Technician is responsible for monitoring daily field operations through the Samsara system from the control room. This role focuses on ensuring DOT compliance, monitoring employee driving behavior and working hours, and supporting safe and efficient field operations.

What You Will Do

Monitor the Samsara platform in real time from the control room, ensure compliance with DOT regulations, review and investigate Samsara alerts related to unsafe driving behaviors, track field personnel movements, and communicate with supervisors and field personnel regarding delays, safety concerns, or compliance issues.

Why It Might Be a Fit

Strong attention to detail, ability to monitor multiple activities simultaneously, good communication and problem-solving skills, and commitment to safety and compliance are required for this role.

Requirements

• High school diploma or equivalent
• Previous experience in operations monitoring, dispatch, fleet management, logistics, or surveillance
• Familiarity with DOT regulations and Hours of Service requirements
• Experience using Samsara or similar fleet management/GPS tracking systems
• Strong attention to detail
• Ability to monitor multiple activities simultaneously
• Good communication and problem-solving skills
• Ability to work in a fast-paced operations environment
• Basic computer skills, including Microsoft Office and reporting systems