Solution Engineer

As a Solutions Engineer at Fonoa, you will collaborate with leading global enterprises and work cross-functionally to identify and solve complex customer challenges. You will lead technical engagements, leveraging your discovery expertise to design and implement high-value solutions tailored to our clients' needs.

Requirements

• Partner with our Sales team to articulate the Fonoa value proposition, vision and strategy to customers.
• Create and deliver product and technical presentations to new and existing customers.
• Qualify sales opportunities through technical discovery based on needs and problems with customers.
• Be an expert in Fonoa’s API capabilities, advocate for improvements and influence the product roadmap with internal product teams to solve business challenges.
• Drive technical discussions with customers, answering questions and providing guidance on technical features and integration.
• Own technical scoping, gap analysis and technical implementation plans.
• Identify opportunities for process improvements and innovation within the organisation.
• You are comfortable supporting customers on technical issues where necessary.
• You are extremely organised and apply a methodical approach to delivering.

Benefits

• Commission
• Equity
• Benefits