Associate, HR Shared Service
FordRayong, Thailand
Posted July 3, 2025
Full Time
About the Company
Ford is a global automaker reinventing iconic vehicles and creating groundbreaking connected and electric cars for the future of mobility.
Job Description
The Associate, HR Share Service, supports the administration and resolution of HR issues from Thai hourly employees. They handle inquiries, benefits, onboarding/offboarding, compliance, and employee data management. This role involves automation, data maintenance, KPI monitoring, and customer service. The associate is a trusted HR support team member.
Requirements
- Manage employee and leader inquiries via calls, chat and service tickets.
- Prepare administrative documents to resolve HR issues.
- Monitor HR Shared Service KPIs.
- Assist in HR lifecycle processes.
