Expression of Interest - Customer Services - Magazine Subscriptions
Future PublishingCardiff, Wales, United Kingdom • United Kingdom
Posted October 31, 2024
25000 - 28000 GBP year
Full Time
About the Company
We are Future. The global platform for specialist media. We create expert original content that connects people to their passions across a portfolio of over 200 phenomenal brands. Through our websites, magazines, events, and social spaces we reach 1 in 3 adults online in the UK and the US. Founded in 1985, we have grown significantly to a global business with over 3,000 colleagues. We are the largest magazine publisher in the UK with a combined circulation of more than 3 million across our publications. We innovate through our proprietary technology and diversify our audiences across new platforms every year. We’ve got an ambitious plan to build on our growth momentum and unlock new opportunities.
Job Description
Future, a global media company, is seeking an Expression of Interest - Customer Services - Magazine Subscriptions position in Cardiff, Wales. The role involves resolving customer queries, ensuring customer satisfaction, and potentially taking on roles within quality assurance or sales. The company focuses on specialist content across various sectors like technology and entertainment, attracting millions of consumers.
Requirements
- Experience of communicating with customers effectively via telephone, email, live chat, and social media.
- Proven general IT skills such as Word, Excel, Google Suite.
- Excellent attention to detail.
- Experience working within a quality assurance role or similar.
Benefits
- Uncapped leave
- Share of profits with bonus
- Refer a friend reward
- Wellbeing support
- Share of shares in Future
- Purchase options
