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Remote Call Center Representative (US)
Gainwell TechnologiesNorth Carolina, United States
Posted April 2, 2026
25300 - 36200 USD
Full Time
About the Company
Gainwell Technologies has been serving the federal Medicaid program for over 50 years, focusing on improving health outcomes for vulnerable populations. With a strong commitment to innovation, Gainwell offers comprehensive cloud-enabled services that drive cost savings and enhance patient/provider experiences across all stages of modernization in public health.
Job Description
Gainwell Technologies is a company that solves business challenges and enhances the way we work and grow. The company values work flexibility, learning, and career development. You'll have an incredible opportunity to grow your career in a company that puts a premium on these aspects and fights fraud, waste, and abuse so people can access the care they need.
Requirements
- High school diploma or G.E.D. required
- 2+ years of call center or customer service experience preferred
- Experience in a healthcare or insurance environment is a plus
- Strong customer service orientation with excellent verbal and written communication skills
- Proficient in Microsoft Outlook, Word, and Excel; familiarity with help desk or CRM systems is a plus
Benefits
- Generous, flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
- Leadership and technical development academies