Urgent Opportunity for Quality Analyst For US healthcare process
Gear IncManila, Philippines • Muntinlupa, Philippines
Posted January 5, 2026
Full Time
About the Company
Gear Inc is a global business process outsourcing provider that delivers customized solutions across contact center, customer experience, content moderation, data management, and gaming support. Leveraging a workforce of over 6,000 professionals in 24 countries and support for 75 languages, the company combines cutting‑edge technology with local expertise to scale operations, enhance customer interactions, and accelerate innovation for leading enterprises. Its core differentiators include precise custom integration, a worldwide footprint that balances local nuance with global strategy, and a commitment to secure, measurable results. Gear Inc partners with brands to build tailored engines of growth, enabling them to focus on core functions while achieving operational excellence.
Job Description
Urgent Opportunity for Quality Analyst For US healthcare process: A crucial position charged with preserving and improving the caliber of content moderation activities inside an organization.
Requirements
- Create and oversee an effective program for content moderation quality assurance.
- Create and implement methods for evaluating the quality of products, such as audits and random sampling.
- Evaluate the performance of content moderators and provide guidance and constructive criticism to improve their efficacy.
- Keep track of each person's and the team's performance.
- Ensure that content moderation practices adhere to specified platform and content policies.
- Find instances of non-compliance or consistency in moderation judgments and correct them.
- Maintain thorough records of QA evaluations and conclusions.