Business Analyst

PLATO is a software testing and technology services company that creates careers in technology for Indigenous people. We are looking for Business Analysts to work with our clients in Toronto, Ottawa, Calgary, and Fredericton. As a Business Analyst, you will work with business stakeholders to elicit, analyze, specify and validate IT solutions to meet business needs.

Requirements

• Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions
• Review existing applications and validate existing documentation of business requirements, processes and system specifications to develop an understanding of the existing functionality
• Analyze existing processes and perform analysis to identify opportunities to streamline processes, eliminate redundancy and ensure that processes are efficient, sustainable, and repeatable
• Meet with business leadership (SME, product manager, process owner) to understand new business requirements; create and validate technical requirements documentation
• Develop a clear definition and acceptance criteria for application features to ensure the business requirements will be addressed
• Participate in the implementation of new applications; work closely with the business to create comprehensive test plans for different applications, business processes, and technical solutions
• Train and support users in conducting UAT, create test cases for all phases of testing, gather feedback, tracks and reports defects, and follow up to ensure resolution of outstanding issues

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance