Rental Specialist I
Gregory Poole Equipment CompanyNorth Carolina, United States
Posted August 27, 2025
Full Time
About the Company
Gregory Poole Equipment Company, founded in 1951 and headquartered in Raleigh, North Carolina, is a family-owned dealer for Caterpillar construction equipment and a comprehensive provider of sales, rentals, parts, and service across eastern North Carolina, South Carolina, and Virginia. With 25 locations, the company serves a diverse portfolio that includes construction, forestry, agriculture, lift systems, marine power, power generation equipment, trucks, buses, and recreational vehicles. Their long-standing reputation for reliability and localized support distinguishes them within the heavy-equipment industry, offering customers a single point of contact for all equipment needs. Gregory Poole's commitment to quality service and extensive product range makes it a trusted partner for contractors and fleet operators alike.
Job Description
Provides inside rental equipment activities ensuring customers’ satisfaction and performing some administrative operational responsibilities, primarily for Heavy Rental Equipment.
Requirements
- Two-year post-secondary college graduate with a technical or a business administration degree.
- One year working experience in similar customer service-related position.
- Basic mechanical and product knowledge is desirable.
- Must be able to work for long periods while seated.
- Must have ability to clearly communicate with customers on the phone or in person.
- Excellent customer relations is a must.
- Must be PC knowledge with basic level skill with keyboard and Microsoft software, preferably Excel and Word.
