This job is no longer accepting applications.
Customer Service Representative (QLD)
HĂ€feleQueensland, Australia
Posted February 18, 2026
Full Time
About the Company
HĂ€fele creates intelligent furniture accessories, fittings, and locking technology for improved comfort, convenience, and functionality.
Job Description
Customer Service Representative (QLD) at HĂ€fele, a global leader in furniture fittings, architectural hardware, LED lighting, and electronic access control systems. Join our friendly, motivated Customer Service team based at our Larapinta office and contribute to delivering exceptional customer experience.
Requirements
- Respond to customer sales calls with professionalism and warmth
- Process customer orders, delivery requests, pricing enquiries, and general product questions
- Welcome and assist customers in our showroom
- Understand customer needs and guide product selection
- Prepare customised quotations and introduce customers to our premium product range
- Build strong relationships with new and existing customers
- Provide product advice, including planning and installation support
- Collaborate closely with our external sales team
Benefits
- Competitive salary + bonus system
- Access to employee wellness platform
- Up to eight Flexidays per year
- Opportunities for growth and development