Deposit Operations Support Associate

The Deposit Operations Support Associate provides broad-based operational support across specialized deposit areas, including account maintenance, item and exception processing, CD/IRA servicing, unclaimed property management, document review, and domestic collections.

Requirements

• Perform customer and account-level updates in core deposit systems
• Review and validate deposit documentation packages
• Research, resolve, and process non-posted, returned, or rejected items
• Process CD and IRA transactions
• Maintain unclaimed property procedures
• Manage mail-based transactions
• Maintain documentation and records
• Track and report operational volume metrics
• Participate in department projects
• Cross-train with other Deposit Operations team members
• Identify and recommend process improvements