Customer Service Representative
HavenHubCovina, California, United States
Posted August 15, 2025
Full Time
About the Company
HavenHub is an equal opportunity employer committed to creating an inclusive environment for all employees.
Job Description
Customer Service Representative role at HavenHub, ensuring high customer satisfaction through prompt and courteous responses to inquiries, scheduling appointments, and resolving customer concerns.
Requirements
- Proven experience in using ServiceTitan
- Proven experience in a customer service role, preferably in a similar industry such as home services or construction
- Exceptional communication skills, both verbal and written
- Outstanding attention to detail and organizational skills
- Strong problem-solving abilities
- Proficiency in using CRM software and other relevant tools
- Leadership qualities with a willingness to take initiative
- Customer-centric mindset with a genuine passion for delivering exceptional service experiences
- English fluency required and Spanish fluency preferred
Benefits
- Competitive hourly pay commensurate with experience
- Comprehensive health benefits package
- Opportunities for career advancement and professional growth
- Supportive and collaborative work environment
