Mission Operations Specialist

Mission Operations Specialists lead the planning, deployment, and execution of HavocAI's Autonomous Surface Vehicle (ASV) platforms and HavocControl software in support of customer missions.

Requirements

• Deploy and Operate HavocAI Systems
• Plan with cross-functional teams to execute customer deployments and field training
• Lead and execute ASV and HavocControl deployments in operational and test environments
• Train, certify, and support end users on HavocAI systems
• Monitor and execute live operations; assist test operations and engineering teams in troubleshooting and issue resolution
• Ensure high performance, reliability, and mission readiness of HavocAI platforms in the field
• Serve as a trusted operational partner to customers
• Maintain continuous engagement to understand how customers use the HavocAI stack and where friction exists
• Brief outcomes and insights from operator-level to flag-level and executive audiences
• Clearly articulate mission impact, operational value, and ROI to support renewals and expansion
• Capture frontline user feedback and translate it into clear product requirements, CONOPS updates, TTPs, and engineering tickets
• Partner closely with Product, Engineering, and GTM teams to drive timely fixes and improvements
• Help shape product direction by bringing real-world mission context into internal decision-making
• Coordinate across GTM, Product, Engineering, Test Operations, and other internal teams to deliver outcomes on time and on budget
• Act as a connective tissue across the organization to ensure alignment and execution during complex deployments

Benefits

• 100% Employer paid Health, Dental and Vision Insurance for you and your families
• Life Insurance (Employer Paid)
• Ability to participate in the companies 401k program (Matching)
• Unlimited PTO policy with an enforced 2 week minimum
• Equity Package
• Work / Home Office Stipend
• Global Entry
• 16 Week Paid Parental Leave
• Monthly Health and Wellness Stipend