Customer Service Representative Travel (Remote)
HB TravelsJacksonville, Florida, United States
Posted January 5, 2026
Full Time
About the Company
HB Travels is a Massachusetts-based travel agency that specializes in creating personalized itineraries for both domestic and international trips. The company offers comprehensive services, including flight bookings, cruise reservations, and all-inclusive resort accommodations worldwide. With a focus on crafting memorable experiences, HB Travels emphasizes flexibility and attention to detail, ensuring clients can enjoy every aspect of their journey. Its distinctive home-operated model allows for a personalized touch and quick responsiveness to client needs. HB Travels invites travelers—and potential team members—to join a culture that values creativity, customer service, and a passion for exploration.
Job Description
We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative specializing in travel.
Requirements
- Strong communication and interpersonal skills
- Excellent problem-solving and organizational abilities
- Ability to work independently in a remote environment
- Previous customer service or hospitality experience preferred (but not required)
- Passion for travel and helping others plan meaningful experiences
Benefits
- Comprehensive training and ongoing support
- Flexible remote work opportunity
- Access to top travel suppliers and industry tools
- Career growth and development opportunities in the travel sector