Beer Hall Host

Jack's Abby Beer Hall is a lively and welcoming space where we celebrate great beer, delicious food, and community. As a Host, you will be the face of our taproom, delivering exceptional customer service and fostering a welcoming atmosphere.

Requirements

• Provide outstanding customer service to ensure an exceptional guest experience.
• Greet guests warmly and assist with inquiries, reservations, or concerns.
• Seat guests according to guidelines, maintaining seating rotation and occupancy restrictions.
• Monitor and manage the waitlist during peak times, seating parties based on availability and volume.
• Continuously update empty and turning tables in Toast Tables, notifying servers of newly seated guests.
• Be knowledgeable about the food and beverage menu, including new releases and seasonal offerings, to make informed recommendations.
• Ensure accurate and timely processing of takeout and retail transactions accurately, including Grubhub orders, through the Toast system.
• Manage phone duties, handling inquiries and inputting phone takeout orders.
• Replenish retail beer and merchandise throughout the shift to maintain attractive displays.
• Maintain a clean, organized, and sanitary work environment, particularly in high-contact areas.
• Assist with setting up and breaking down events, and support the taproom team.
• Perform additional duties as needed to support the taproom and enhance the guest experience.

Benefits

• Employee meal
• Free case of our beer weekly (must be 21 or older)