The Housekeeping Steward ensures that glasses and cups are cleaned and disinfected in line with Hilton and the hotel policies and procedures.
Requirements
- Ensure all cleaning procedures are in accordance with Hilton policies.
- Learn how to disinfect, familiarizing with the safe use ratio of various disinfectants, and the operation of cleaning tools and equipment.
- Clean glasses and cups and ensure that there are sufficient clean glasses and cups for the Room Attendants.
- Clean and store the glasses and cups as required to avoid secondary contamination and ensure the safety of the guests.
- Fill in the disinfection record on occupancy.
- Keep the pantry clean and tidy, dirty glasses and cups from the clean ones.
- Conduct personal hygiene checks as requested by the Hygiene Bureau.
- Ensure highest standard of cleaning in assigned areas and maintain all equipment in the pantry in good working condition.
- Take inventory of cups in assigned areas and report any loss or damage of equipment to the Floor Supervisor.
- Be courteous and professional at all times.
- Maintain good working relationships with team members and other departments.
- Promote the hotel’s and Hilton products and services.
- Adhere to the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures.
- Carry out any other reasonable duties and responsibilities as assigned.